|****USED ITEM PURCHASED FROM US ARE NOT SUBJECT TO REFUND OR EXCHANGES(THEY ARE SOLD AS IS)****
Return for exchange or refund for NEW product will be allowed only within 10 calendar days from the date of receipt. All authorized return merchandise must be unused and in its original saleable packaging. No return or exchange on scratched, or defaced will be allowed. You will be given a RETURN MERCHANDISE AUTHORIZATION (RMA) number and must be issued before any returns can be made. We will not accept any returns without this number. Please write this number clearly on the outside the return package. Jspec.com/The Wheel Supply must receive all returns within 10 calendar days after the RMA number is issued. Return must be sent freight prepaid and insured by you. Original shipping and handling charges are non-refundable. A letter must accompany your return package with your written explanation and a contact phone number where we may be able to reach you or email. It is the responsibility of the customer/installer to verify the correctness of size and application of the parts before installation. All approved refunds will be paid by either Company Check or in ways of store credit in exchange of other products in equivalent value. A 25% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed.|
If a check is returned for any reason, a US$25.00 service charge will be billed to the customer. All purchases are subject to shipment only when funds clear to our bank account, which normally takes 3-7 business days.
It is to our sole discretion in selecting the shipping carrier whether through UPS, US Postal, Fed-Ex, and etc.
All products purchased will be shipped and insured with delivery/tracking number emailed to the buyers when shipped. All items are shipped normally within 5-7 business days. Buyer will be notified via email for any back order items and estimate delivery time frame.
Jspec.com/The Wheel Supply will require the customer to pay in full at the time of order through mail in payment or credit card transaction via Paypal. We will not accept COD terms. All personal check will require 3 days if from CA or 10 days from out of state to clear before items are ship out.
All prices and discounts are subject to change without notice. All merchandise information presented in our website were true and correct at the time of publication.
(Due to exchange rate fluctuation we are force to change pricing often).
Any shipments refused/rejected by the buyer's instructed shipping premise does not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with Jspec.com/The Wheel Supply for refused shipment. If the buyer decides to cancel the order based on this circumstance, all freight charges associated with the shipment and 25% restocking fee will be charged to the customer. If the buyer decides to continue the order, additional freight charge will be billed to the customer for the re-shipment.
If you receive an incorrect item due to our error, we will reimburse the return freight charge and ship the correct item(s) at no additional charge to you, we'll have emails to keep track of the items.
Any damaged shipment should be checked in the presence of the carrier. All claims for damaged to your shipment must be made with the carrier. Please keep all shipping cartons and packing materials for carrier inspection. Jspec.com/Speedtech Performance will not initiate damage claims with the carrier. All shipment will be carefully packed and insulated before leaving our premise. If you must file for a damage claim, please do so within 24 hours time upon receipt of your package. If ever so unfortunate that a shipment is lost, we will initiate the claim with the shipper for compensation. We shall reimburse a replacement product that was lost or refund only after the carrier's compensation.
No warranty whatsoever will be valid if the defect was caused by the customer's abuse, negligence, and/or mishandling. All merchandise sold by Jspec.com/The Wheel Supply is only subject to the manufacturer's warranty, if any, and are subject to the submission to the manufacturer for approval of repairs or replacement of merchandise. If you receive a defective item(s), please contact us for return details. Customer however will be responsible for shipping and handling fees. No labor or inconvenience maybe included in any claims. There is no warranty on electrical parts and internal engine or turbo parts. Also check your state and local laws regarding the use of any of these parts on public roads.
All Japanese Domestic Market Parts are not simple bolt on, some will require custom fitment, which is at buyer's expense.
We will hold and ship all back order items as soon as possible. If you wish to have the back order item canceled, please do so within the 48 hour period upon our email notification of the backorder. All back ordered items may not be canceled if it has already been ordered and shipped to us. If you must cancel back order items when the items were being directed to us, a 25% restocking fee will be charged to the customer.
All engine performance upgrades directly related to engine, exhaust systems, turbo charging/supercharging systems, and fuel injection systems are legal in California only for racing vehicles, which may never be used on highway or public roads unless otherwise specified. Buyer in other States must check with their local state laws regarding the use of any performance products.
A tax rate of 8% will be added to the sales order amount for residents who reside in California.